Effective Date: 15 April 2026
Welcome to Stay. Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://stay.com.pk and use our services.
1. Information We Collect
We collect different types of information to provide and improve our services:
a. Personal Information
- Full name
- Email address
- Phone number
- Payment details
- Billing and address information
b. Booking Information
- Property preferences
- Travel dates
- Guest details
c. Technical Data
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and manage bookings
- Communicate with you regarding reservations
- Improve our website and services
- Personalize your experience
- Prevent fraud and enhance security
- Comply with legal obligations
3. Sharing Your Information
We may share your data with:
- Property owners/hosts for booking purposes
- Payment processors for secure transactions
- Service providers (hosting, analytics, support)
- Legal authorities when required by law
We do not sell your personal data.
4. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences
- Improve website performance
- Analyze user behavior
You can disable cookies in your browser settings, but some features may not function properly.
5. Data Retention
We retain your information only as long as necessary to:
- Fulfill bookings
- Meet legal requirements
- Resolve disputes
6. Data Security
We implement industry-standard security measures to protect your data. However, no online platform is 100% secure, so we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Request data portability
To exercise your rights, contact us at: [Insert Email]
8. International Data Transfers
Your data may be stored or processed outside your country. We ensure appropriate safeguards are in place to protect your information.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy, contact us:
- Email: [Insert Email]
- Phone: [Insert Number]
By using Stay, you agree to this Privacy Policy.