Effective Date: 15 April 2026
Welcome to Stay (https://stay.com.pk). These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to comply with these terms.
1. Use of Our Platform
Stay provides an online platform that connects guests with property owners for short-term and long-term stays.
By using our services, you agree to:
- Provide accurate and complete information
- Use the platform only for lawful purposes
- Not misuse or interfere with the website
2. User Accounts
To access certain features, you may need to create an account.
You are responsible for:
- Maintaining the confidentiality of your account
- All activities under your account
- Providing up-to-date and accurate information
We reserve the right to suspend or terminate accounts that violate these terms.
3. Bookings and Payments
- All bookings made through Stay are subject to availability
- Prices are set by property owners and may vary
- Payments must be completed through approved payment methods
- Additional charges (taxes, service fees) may apply
Stay is not responsible for pricing errors but will assist in resolving disputes.
4. Cancellations and Refunds
Cancellation and refund policies may vary depending on the property.
- Users must review the specific cancellation policy before booking
- Refunds (if applicable) will be processed according to the host’s policy
- Service fees may be non-refundable
5. Responsibilities of Guests
As a guest, you agree to:
- Respect property rules
- Maintain the condition of the property
- Avoid illegal or harmful activities
- Pay for any damages caused
6. Responsibilities of Hosts
Hosts are responsible for:
- Providing accurate property descriptions
- Ensuring the property is safe and clean
- Honoring confirmed bookings
Stay does not own or manage listed properties and is not liable for host actions.
7. Prohibited Activities
You agree not to:
- Use the platform for fraudulent purposes
- Post false or misleading information
- Violate any applicable laws or regulations
- Attempt to hack, disrupt, or damage the platform
8. Intellectual Property
All content on this website, including text, graphics, logos, and design, is the property of Stay and is protected by copyright laws.
You may not copy, reproduce, or distribute content without permission.
9. Limitation of Liability
- Stay acts only as an intermediary between guests and hosts.
- We are not liable for:
- Property conditions or inaccuracies
- Actions or omissions of hosts or guests
- Losses, damages, or disputes arising from bookings
- Use of the platform is at your own risk.
10. Indemnification
- You agree to indemnify and hold Stay harmless from any claims, damages, or expenses arising from your use of the platform or violation of these terms.
11. Termination
- We reserve the right to suspend or terminate access to our platform at any time, without prior notice, for violations of these Terms.
12. Governing Law
- These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.
13. Changes to Terms
- We may update these Terms from time to time. Continued use of the platform after changes means you accept the updated terms.
14. Contact Information
- For any questions regarding these Terms and Conditions, contact us:
Email: [Insert Email]
Phone: [Insert Number]
Address: [Insert Address]
By using Stay, you acknowledge that you have read, understood, and agree to these Terms and Conditions.